Virtual Human Resource Management in the Metaverse: Immersive Work Environments, Data Visualization Tools and Algorithms, and Behavioral Analytics
Katarina Zvarikova1, Juraj Cug1, and Steve Hamilton2ABSTRACT. This paper provides a systematic literature review of studies investigating virtual human resource management in the metaverse. The analysis highlights that brands and companies can harness virtual avatars across immersive work environments, enhancing employee productivity and virtual team performance by integrating workplace technologies. Throughout February 2022, we performed a quantitative literature review of the Web of Science, Scopus, and ProQuest databases, with search terms including “metaverse” + “virtual human resource management,” “immersive work environments,” “data visualization tools and algorithms,” and “behavioral analytics.” As we inspected research published between 2021 and 2022, only 81 articles satisfied the eligibility criteria. By eliminating controversial findings, outcomes unsubstantiated by replication, too imprecise material, or having similar titles, we decided upon 12, generally empirical, sources. Data visualization tools: Dimensions (bibliometric mapping) and VOSviewer (layout algorithms). Reporting quality assessment tool: PRISMA. Methodological quality assessment tools include: AMSTAR, Distiller SR, MMAT, and ROBIS.
JEL codes: E24; J21; J54; J64
Keywords: virtual human resource management; metaverse; immersive work environment
How to cite: Zvarikova, K., Cug, J., and Hamilton, S. (2022). “Virtual Human Resource Management in the Metaverse: Immersive Work Environments, Data Visualization Tools and Algorithms, and Behavioral Analytics,” Psychosociological Issues in Human Resource Management 10(1): 7–20. doi: 10.22381/pihrm10120221.
Received 24 February 2022 • Received in revised form 26 May 2022
Accepted 28 May 2022 • Available online 30 May 2022