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ABSTRACT. The mainstay of the paper is formed by an analysis of citizens’ contentment with e-government services, essential determinants of online service enlargement in public administration, and the preconditions for enforcing citizen-oriented e-participation. The findings highlight the importance of examining pivotal features of e-government for sustainable development, the implication of civil society in establishing the social demands of regional communities and individuals, and e-government as a way of furthering citizen involvement in the government instrumentation scheme decision-making processes. pp. 69–74
JEL codes: Q01; Q56; P46; D11

Keywords: sustainable development; citizen-centric; e-government services

How to cite: Nica, Elvira (2015), “Sustainable Development and Citizen-centric E-government Services,” Economics, Management, and Financial Markets 10(3): 69–74.

Received 8 January 2015 • Received in revised form 20 May 2015
Accepted 24 May 2015 • Available online 18 September 2015

ELVIRA NICA
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Bucharest University of Economic Studies

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