ABSTRACT. The objective of the study is to determine the linkage between social and emotional competencies (SEC) and team effectiveness enablers based on a formal learning environment. Further investigation was also carried out to ascertain if SEC constructs which contribute to successfulness of ‘team’, developed in an ‘academic’ environment, could inform teamwork in a ‘practical’ environment. Using a social and emotional inventory developed by Boyatzis and Goleman (1996, 2001), multi-methods triangulating quantitative (e.g. survey instrument) and qualitative (e.g. face-to-face interview) data were employed in this study. Samples were taken from 122 business undergraduates in a premier higher education institution in Malaysia. Statistical tools such as correlation and multivariate analysis (regression) were used to test the hypothetical constructs (SEC and team effectiveness). Results indicated that the twenty-one social and emotional competencies have a positive association with team effectiveness (e.g. team synergy, innovation, use of resources). In addition, the regression results (beta value) show that eight out of twenty-one competencies contribute significantly (as a predictor) to the effectiveness of work team. pp. 11–30
JEL Classification: E24, J21, J54

Keywords: social and emotional competencies, teamwork, team effectiveness enablers

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Tunku Abdul Rahman College
Edinburgh Business School Heriot-Watt University

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